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Minfy aids in moving power consumers to Cloud

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Uttar Pradesh Power Corporation Ltd. (UPPCL) is a focal point of the Power Sector in UP, who is responsible for managing the sector through its transmission, distribution, and supply of electricity. Recently, UPPCL has taken an initiative of IT enablement for its business processes like Consumer Billing, Customer care, Metering, Energy Auditing, Geographical Information System, consumer indexing etc.
UPPCL distributes power to more than 30 million consumers (includes 23 million Billing/RMS data and Consumer data on UOC – Utility Operations Center) having a connected load of 37,000 MW and energy sales of about 55,000 MU per year.

Requirement

The priority areas are increasing billing efficiency and enhancing customer satisfaction by focusing on reducing daily operational challenges via implementation of a centralized billing and metering system in a cloud environment.

UPPCL has 35+ applications developed by different SIs before this RFP, all these applications were either hosted in UPPCL on prem DC or any third part DC of SI’s choice. Now out of these 35 applications, we have migrated more than 25 applications to AWS and all the respective cloud infra on AWS is being managed by Minfy. We are providing PS, RS, and MS services to UPPCL.

Challenges-

• Low revenue-realization due to incorrect billing and lack of collections
• The absence of a centralized billing system
• High capex involved in establishing DC/DR etc
• Increasing consumer complaints regarding thefts and pilferage
• High losses due to low billing and collection inefficiency

Benefits

• Increased billing and collection efficiency in rural areas
• Reduced AT&C losses owing to better grip on commercial losses
• Fast implementation, leading to quick results and benefits
• No capex, leading to a reduced burden on utility
• Centralization of data and implementation of a common billing system, leading to higher accuracy and efficiency
• More power to consumers by enabling self-service capabilities through web portals and mobile applications
• Better connectivity and communication between utility and consumers through SMS notifications
• More reliable and secured network owing to a cloud-based infrastructure
• Mobile spot billing app integrated with UOC and MWM to improve metering and billing efficiency and arrest revenue leakage.
• Easy and quick bill-generation through spot-billing
• Efficient revenue collection through a self-service mobile application, which includes both trust meter reading and billing

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