MINFY
Infrastructure Services - Cloud Managed Services

Always alert, always on 24 x 7

Always by your side

Nothing misses our attention 24 x 7. That is the motto of our Managed Services offering. All our efforts and competencies are focused to aid in businesses being uptime and security threats getting managed swiftly or eradicated. We strengthen business continuity with processes and technology. Our automated platforms & solutions are a much needed added layer of reassurance for the always on enterprise. All of which means you have an eye into what is happening 24 x7, on what is being spent and saved and what could be optimized. We manage cloud services with years of accumulated experience, an unrivaled service commitment, discretion and transparency. Through our consultative engagement model, we develop a managed services plan that encompasses exactly the right services to ensure your cloud infrastructure is 99.97% is available, well-maintained & cost effective! Minfy’s unique mix of technology, technical and business/functional consultants on multi public cloud players such as Amazon Web services, Microsoft Azure & Google Cloud and for private cloud.

Managed Services Framework

Areas we address

Cloud infra scoping and
reengineering

Business continuity

Disruption management

Global compliance

Network management

Automated reporting

Advance security

Benefits

Unlock efforts to strengthen
business goals

Certainty and peace of mind

Scalability

Cost Optimization

Enhanced productivity

Agility

Services Offered

Enterprise Infrastructure
Monitoring

End User Computing
Support

Service Desk
Operations

Hybrid Cloud
Orchestration Services

“Customers should never need to call you”

Managed Services Packages

Basic Advanced Enterprise

UP TO 10 SERVERS

10-60 SERVERS

61 SERVERS & MORE

SLA Double Current SLAs Current MS SLAs on Shared Model Current MS SLAs with Dedicated TAM and team
Support Hours Monday to Friday
(Business Hours)
L1, L2 - 24x7
L3 and Beyond - Business Hours
24 x 7 x 365
Support Types On Demand + Manual Tool Based Incident Monitoring AI/ML based Proactive
Monitoring
Tools JIRA & Swayam Lite JIRA, Swayam Lite and Zoho
Monitoring, backup
JIRA, Swayam Enterprise, Zoho
Monitoring, Zoho APM and
Security Tools
Tech Modules AWS Infra Services (PaaS not
included)
AWS Infra Services
(excluding DB)
AWS Infra Services; DBA support
for Query Optimization only.
Payment Plans 12 months Minimum (Advance
payment: 1 month)
24/36 months signup with
complimentary 2/4 months
24/36 months signup with
complimentary 2/4 months
Reporting CO Review (Biannual) CO Review (Quarterly) + 1 CAR CO Review & CAR
1 + Security
Log Analysis
Pricing (Per Server Per
Month)
$ 38 $ 45 $ 80

Want to manage your own cloud with agility
and save costs considerably?

Try our automated cloud management platform from Minfy Labs today

Our Shared Successes

Managed Services Customers

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