Facing rising VMware costs and legacy limitations? Learn how BrokerReady modernised their IT in just 4 months, increased productivity by 150%, and launched GenAI pilots: powered by AWS and Minfy.
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About BrokerReady
BrokerReady provides managed IT services and software platforms for insurance brokers across Australia and New Zealand. Their systems support policy management, cybersecurity, remote desktops, and compliance tools for hundreds of brokers daily. Yet, by 2023, their infrastructure was holding them back.
Challenges:
- VMware Licensing Pressure: Costs surged after VMware's acquisition by Broadcom, placing intense financial strain on BrokerReady's operations.
- Third-party Hosting Limitations: Their infrastructure ran on a shared, third-party data center model that made scalability slow and vendor coordination inefficient.
- Fragmented IT Operations: Internal teams and external data center engineers were constantly duplicating efforts, leading to inconsistent service delivery.
- Performance Issues & Downtime: Application updates and infrastructure changes took days, leading to customer complaints and lost productivity.
- No Path to GenAI: Their hardware couldn’t support the computing demands of modern AI workloads, limiting their innovation potential.
“Management costs were inflated by double-handling between our internal IT team and the external engineers at the hosting facility.”
— Josh Barton, IT Consultant, BrokerReady
The Strategic Move: Full Cloud Migration and Modernisation to AWS in 4 Months
BrokerReady partnered with AWS and Minfy Technologies to:
- Eliminate VMware dependency and vendor lock-in
- Cut operational costs through flexible AWS pricing
- Enable next-gen capabilities like GenAI, automation, and self-service deployments
Using the AWS Migration Acceleration Program (MAP), BrokerReady received technical support and funding to move quickly, with zero disruption to customers.
Execution Blueprint: From Strategy to Innovation
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Business Impact: Transformation at Speed
BrokerReady’s AWS migration delivered measurable wins across every executive priority, from cost control and operational efficiency to market-ready innovation.
150% Productivity Surge
Internal IT output more than doubled. Routine updates that took days now happen in under an hour allowing teams to focus on delivering features, not fighting fires.
Cost Efficiency, Not Just Cost Reduction
By replacing VMware licensing and third-party hosting with AWS’s flexible consumption model, BrokerReady:
- Cut infrastructure TCO by up to 45%
- Eliminated dual-support overhead
- Freed up capital to invest in AI and customer features
95% Faster IT Turnaround
Platform changes, environment cloning, and patching cycles that previously took 48–72 hours now take under 60 minutes, unlocking real-time responsiveness and rapid innovation.
GenAI Innovation Activated in 6 Weeks
BrokerReady’s team launched live generative AI pilots using Amazon Bedrock within weeks of migration, something impossible in their legacy environment.
40% Drop in Support Tickets
Brokers noticed the difference. Improved performance and real-time updates led to significantly fewer calls to BrokerReady’s support desk, directly impacting customer satisfaction.
Enterprise-Grade Security & Compliance
Migrating to AWS enabled BrokerReady to build a secure, auditable, multi-account cloud environment with centralised identity, logging, and compliance monitoring, aligned with APRA and financial services best practices.
“Cloning environments, testing changes, and deploying updates on AWS take minutes or hours instead of days, helping us innovate faster.”
— Josh Barton, IT Consultant at BrokerReady
AWS Services Used
- Amazon EC2 G5 Instances - Compute for modern workloads and AI acceleration
- Amazon Elastic Block Store - Reliable, high-performance storage
- Amazon RDS for PostgreSQL - Managed databases for speed and scalability
- Amazon Bedrock - Fast-track GenAI prototyping with secure, managed models
Looking Ahead
BrokerReady is now exploring:
- Full GenAI product integrations
- Expanded use of CI/CD and automation
- Broker tools powered by real-time AI insights
Modernisation Without Disruption
This wasn’t just a tech migration, it was a business transformation. AWS and Minfy enabled BrokerReady to exit legacy limitations, save money, and move fast on GenAI. If your organisation is evaluating alternatives to VMware, modernising critical platforms, or exploring GenAI, this story shows the path forward.
Ready to Scale Like BrokerReady?
Modernisation doesn’t have to mean mayhem. With Minfy and AWS, it means faster results, future-ready infrastructure, and funded support to get you there.
Speak to our experts to explore how you can cut downtime, boost performance, and unlock AI-powered transformation.
